Faqs

We’ve compiled a list of Frequently Asked Questions (FAQs) for our engagement, and wedding photography services.  This is by no means exhaustive and we encourage you to contact us with any queries you may have.

Wedding

How big can we print the photos you give us?

You’re free to print the photos up to 6″ x 4″ (15.24cm x 10.16cm) at any lab you wish.  If you require larger prints, please contact us to arrange which photos you wish to be printed at a larger size. […]

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What rights do I have with my images?

You have the right to print images whenever you want and wherever you want. If you choose to share your digital photos on your favourite social media networks, you may not change the final look of the image with a […]

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Can we have the RAW files?

We typically do not provide RAW (unprocessed) files because we are passionate about providing you with quality photos that are finished.  More often than not, we are shooting with the finished photo in mind. If you absolutely want the RAW […]

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What happens if I lose the DVD or USB drive?

Replacement DVDs or USB drives can be organised for replacement fee of $500 HKD.  We encourage you to take a back up when you first receive your digital files. […]

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How long do you keep our photos?

Photos from each shoot is kept for two years in our archives.  During this time, if you lose your images and you need a replacement USB or DVD, we can send out a replacement for $500 HKD.   […]

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How do we book our date with you?

Simply return the completed booking form with a non-refundable 50% retainer fee for us to hold the date. […]

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What are your payment terms?

Our payments are split into a non-refundable 50% retainer fee upon booking the date with us. The balance of 50% is due a week before the shoot. Any additional orders of books, prints and framing services will be addressed after the […]

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Do you do destination weddings?

Absolutely!  The package pricing remains the same however there are additional fees required including travel, accommodation and allowances for meals. […]

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Who will be our photographer on the day?

Your wedding photographer will be the one from the very first meeting.  Typically, this will be Wayne Wong, who is our international photographer and has photographed weddings from different parts of the globe. […]

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How long does it take until we get first looks at photos?

We understand you’re excited to see the photos and so are we to share them.  We typically allow for up to four weeks before first looks at the photographs.  This is to ensure we provide you with the best quality when […]

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Do you provide all the images from the day?

As part of our quality control, we do not provide all the images from   the wedding day.  We passionately believe in quality over quantity. Duplicate images, test shots, missed focused shots, shots with bad expressions and other images that […]

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How many photos will you deliver from the wedding day?

We don’t believe in providing a set number of photographs from the day.  Each wedding is different including different durations.As part of our quality control, we do not provide all the images from the wedding day.  We passionately believe in […]

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Do you “post process” all the delivered photos?

In a word, yes! All photos are run through our basic or rudimentary process.  This includes colour correction, exposure adjustments, tonal adjustments, contrast and others.  The end result provides a base for additional processing such as our signature style and […]

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Have you shot at the venue before?

As part of our service, we are passionate about knowing the venue and locations that we will be invited to photograph.  Whether it’s an area familiar to us, or a location which is new to us, we will do a […]

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My venue is really dark. Will this be a problem?

We’ve photographed in many locations including dimly lit churches and reception halls.  Depending on the situation, we will use flash photography.  This is not our preferred method as it can be disruptive for guests and some churches do not allow for […]

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How many photos should we pick for the book?

For our 60 page book, we recommend around 70 to 80 images.  The books are designed to showcase your wedding story.  Page designs will vary with some pages only containing one photo and others up to four photos. We will […]

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Prewedding

When should we schedule the pre wedding or engagement session?

Depending on the situation, we usually recommend at least twelve weeks before your wedding day for the pre wedding or engagement photography session.  This allows the time for post processing, your selections for print and the book, and to produce the […]

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How big can we print the photos you give us?

You’re free to print the photos up to 6″ x 4″ (15.24cm x 10.16cm) at any lab you wish.  If you require larger prints, please contact us to arrange which photos you wish to be printed at a larger size. […]

Read More…

What rights do I have with my images?

You have the right to print images whenever you want and wherever you want. If you choose to share your digital photos on your favourite social media networks, you may not change the final look of the image with a […]

Read More…

Can we have the RAW files?

We typically do not provide RAW (unprocessed) files because we are passionate about providing you with quality photos that are finished.  More often than not, we are shooting with the finished photo in mind. If you absolutely want the RAW […]

Read More…

What happens if I lose the DVD or USB drive?

Replacement DVDs or USB drives can be organised for replacement fee of $500 HKD.  We encourage you to take a back up when you first receive your digital files. […]

Read More…

How long do you keep our photos?

Photos from each shoot is kept for two years in our archives.  During this time, if you lose your images and you need a replacement USB or DVD, we can send out a replacement for $500 HKD.   […]

Read More…

How do we book our date with you?

Simply return the completed booking form with a non-refundable 50% retainer fee for us to hold the date. […]

Read More…

What are your payment terms?

Our payments are split into a non-refundable 50% retainer fee upon booking the date with us. The balance of 50% is due a week before the shoot. Any additional orders of books, prints and framing services will be addressed after the […]

Read More…

Do you travel overseas for pre wedding or engagement shoots?

Absolutely!  Find out more about our overseas pre wedding sessions.  The package pricing exclude additional fees such as travel, accommodation and allowances for meals. […]

Read More…

Who will be our photographer on the day?

Your wedding photographer will be the one from the very first meeting.  Typically, this will be Wayne Wong, who is our international photographer and has photographed weddings from different parts of the globe. […]

Read More…

How long does it take until we get first looks at photos?

We understand you’re excited to see the photos and so are we to share them.  We typically allow for up to four weeks before first looks at the photographs.  This is to ensure we provide you with the best quality when […]

Read More…

Do you “post process” all the delivered photos?

In a word, yes! All photos are run through our basic or rudimentary process.  This includes colour correction, exposure adjustments, tonal adjustments, contrast and others.  The end result provides a base for additional processing such as our signature style and […]

Read More…

How many photos should we pick for the book?

For our 60 page book, we recommend around 70 to 80 images.  The books are designed to showcase your wedding story.  Page designs will vary with some pages only containing one photo and others up to four photos. We will […]

Read More…