Faqs

We’ve compiled a list of Frequently Asked Questions (FAQs) for our engagement, and wedding photography services.  This is by no means exhaustive and we encourage you to contact us with any queries you may have.

Wedding

How big can we print the photos you give us?

You’re free to print the photos up to 6″ x 4″ (15.24cm … Continue reading

What rights do I have with my images?

You have the right to print images whenever you want and wherever … Continue reading

Can we have the RAW files?

We typically do not provide RAW (unprocessed) files because we are passionate … Continue reading

What happens if I lose the DVD or USB drive?

Replacement DVDs or USB drives can be organised for replacement fee of … Continue reading

How long do you keep our photos?

Photos from each shoot is kept for two years in our archives. … Continue reading

How do we book our date with you?

Simply return the completed booking form with a non-refundable 50% retainer fee for us … Continue reading

What are your payment terms?

Our payments are split into a non-refundable 50% retainer fee upon booking … Continue reading

Do you do destination weddings?

Absolutely!  The package pricing remains the same however there are additional fees required … Continue reading

Who will be our photographer on the day?

Your wedding photographer will be the one from the very first meeting.  Typically, this … Continue reading

How long does it take until we get first looks at photos?

We understand you’re excited to see the photos and so are we … Continue reading

Do you provide all the images from the day?

As part of our quality control, we do not provide all the … Continue reading

How many photos will you deliver from the wedding day?

We don’t believe in providing a set number of photographs from the … Continue reading

Do you “post process” all the delivered photos?

In a word, yes! All photos are run through our basic or … Continue reading

Have you shot at the venue before?

As part of our service, we are passionate about knowing the venue … Continue reading

My venue is really dark. Will this be a problem?

We’ve photographed in many locations including dimly lit churches and reception halls. … Continue reading

How many photos should we pick for the book?

For our 60 page book, we recommend around 70 to 80 images. … Continue reading

Prewedding

When should we schedule the pre wedding or engagement session?

Depending on the situation, we usually recommend at least twelve weeks before … Continue reading

How big can we print the photos you give us?

You’re free to print the photos up to 6″ x 4″ (15.24cm … Continue reading

What rights do I have with my images?

You have the right to print images whenever you want and wherever … Continue reading

Can we have the RAW files?

We typically do not provide RAW (unprocessed) files because we are passionate … Continue reading

What happens if I lose the DVD or USB drive?

Replacement DVDs or USB drives can be organised for replacement fee of … Continue reading

How long do you keep our photos?

Photos from each shoot is kept for two years in our archives. … Continue reading

How do we book our date with you?

Simply return the completed booking form with a non-refundable 50% retainer fee for us … Continue reading

What are your payment terms?

Our payments are split into a non-refundable 50% retainer fee upon booking … Continue reading

Do you travel overseas for pre wedding or engagement shoots?

Absolutely!  Find out more about our overseas pre wedding sessions.  The package … Continue reading

Who will be our photographer on the day?

Your wedding photographer will be the one from the very first meeting.  Typically, this … Continue reading

How long does it take until we get first looks at photos?

We understand you’re excited to see the photos and so are we … Continue reading

Do you “post process” all the delivered photos?

In a word, yes! All photos are run through our basic or … Continue reading

How many photos should we pick for the book?

For our 60 page book, we recommend around 70 to 80 images. … Continue reading